Help Center

Frequently Asked Questions

Everything you need to know about IQ Academic Solutions.

Getting Started

What is IQ Academic Solutions?+
IQ Academic Solutions is a premium academic assistance platform that connects students with expert tutors across Mathematics, Engineering, Sciences, Business, Law, and more. We have helped over 3,000 students worldwide achieve better grades.
How do I get started?+
Simply click "Get help now", fill in your assignment details — subject, deadline, and description — and our team will get back to you within minutes with a quote and expert assignment.
Do I need to create an account?+
You can submit a request without an account. Creating an account lets you track all your requests, receive status updates, and communicate with your assigned expert.
What subjects do you cover?+
We cover Mathematics & Statistics, Physics, Chemistry, Biology, Computer Science, Civil & Mechanical Engineering, Business & Accounting, Economics, Law, Psychology, Social Sciences, and Literature & Humanities.

Pricing & Payment

How much does it cost?+
Pricing depends on the subject, complexity, and deadline of your assignment. We provide a custom quote for every request. Generally, longer deadlines mean lower prices.
Do you offer discounts?+
Yes! We offer discounts for returning clients, bulk orders, and referrals. Contact us to learn about current offers.
What payment methods do you accept?+
We accept all major payment methods. Contact us via the request form and our team will guide you through the payment process.
Is there a money-back guarantee?+
Yes. If we are unable to deliver your assignment or the work does not meet the agreed requirements, we offer revisions or a refund. Your satisfaction is our priority.

Deadlines & Delivery

How fast can you complete my assignment?+
We can handle urgent assignments with turnaround times as short as a few hours, depending on the complexity. Always mention your exact deadline when submitting.
What if I have a very tight deadline?+
We specialize in urgent orders. Submit your request immediately with your deadline and we will tell you honestly whether we can meet it. Rush fees may apply.
How will I receive my completed work?+
Completed assignments are delivered via email or through your dashboard on our website, depending on your preference.
What if the work is delivered late?+
We take deadlines very seriously. In the rare event of a delay, we will notify you in advance and offer a discount or partial refund.

Quality & Revisions

How do you ensure quality?+
Every assignment goes through a quality check before delivery. Our experts hold advanced degrees in their respective fields and follow your specific requirements and academic standards.
Is the work original and plagiarism-free?+
Absolutely. All work is written from scratch and checked for plagiarism before delivery. We do not reuse or resell any work.
Can I request revisions?+
Yes. We offer free revisions if the delivered work does not match your original requirements. Simply contact us with the specific changes needed.
Do you follow specific referencing styles?+
Yes — APA, MLA, Harvard, Chicago, IEEE, or any other style your institution requires. Just mention it in your request.

Privacy & Confidentiality

Is my personal information safe?+
Your privacy is our top priority. We never share your personal information with third parties. All communication and data are kept strictly confidential.
Will my university know I used your service?+
No. We maintain complete confidentiality. Your name, institution, and assignment details are never disclosed to anyone outside our team.
Do you store my assignments?+
We store your assignments only to facilitate your service and track requests in your dashboard. We never share or resell your work.

Support

How do I contact you?+
You can reach us via the contact form on our website, by email at info@iqtutorings.com, or via WhatsApp for instant support.
What are your support hours?+
Our support team is available 24/7. You can reach us any time of day or night and we will respond as quickly as possible.
Can I track my order?+
Yes. After creating an account, you can log in to your dashboard to see the real-time status of all your requests.
What if I am not satisfied with the result?+
Contact us immediately and we will work to resolve the issue — whether that means a revision, a replacement expert, or a refund. We are committed to your satisfaction.

Still have questions?

Our team is available 24/7 and happy to help with anything not covered above.

Contact us